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Verizon customers across the United States are currently experiencing disruptions, with many reporting that their phones are displaying ‘SOS’ instead of the usual network bars. The outage comes after several months of relative stability, with the last significant disruption recorded in October 2024.

Reports of connectivity issues have surged on platforms like X (formerly Twitter) and Threads, and Down Detector shows more than 46,000 users affected. Verizon has been contacted for comment, while TechRadar has launched a live blog to track developments in real time.

A Verizon spokesperson confirmed the outage to TechRadar, acknowledging its impact on both voice and data services.

“We are aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience,” the spokesperson said.

While Verizon has not specified the full extent of the outage, social media posts suggest that the disruption is widespread. No estimated timeline for resolution has been provided, but engineers are actively addressing the issue.

Some users on Verizon’s mobile virtual network operator (MVNO), Visible, report uninterrupted service..

Visible operates using Verizon’s network, making it notable that the MVNO appears unaffected by the current outage.

Verizon’s own social media accounts, including @Verizon, @VerizonSupport, and @VerizonNews on X, have not yet issued further updates regarding the outage. Meanwhile, users continue to share experiences of lost service across various social platforms.

Verizon’s Network Status tool does not currently reflect any issues, even when testing multiple locations. However, users from regions including the New York Metro area, Texas, Florida, Las Vegas, and South Carolina have reported service disruptions. Some attempts to access the status checker have triggered error messages, suggesting potential wider system strain.

By early afternoon, Down Detector indicated over 180,000 reported problems, with many users seeing ‘SOS’ on their devices. This message typically indicates that the phone cannot connect to the cellular network and is defaulting to satellite connectivity, a feature available on newer smartphones